Sr. Support Engineer

The Books Content Experience team at Amazon is seeking a Senior Support Engineer to join their innovative team. This role combines technical leadership with hands-on engineering work, focusing on maintaining and enhancing applications that deliver specialized reading features across multiple platforms including iOS, Android, and eReader devices. The position involves working with cutting-edge technologies including Generative AI tools, while ensuring operational excellence and superior reading experiences for customers.

The role offers an exciting opportunity to work at the intersection of content delivery and technical operations, requiring both deep technical knowledge and strong problem-solving abilities. You'll be responsible for leading technical operations, collaborating with Applied Scientists, and ensuring the robust performance of critical systems that serve Amazon's global customer base.

As a Sr. Support Engineer, you'll be part of a dynamic team that values innovation and technical excellence. The position requires expertise in Java and Python, along with strong system debugging and monitoring skills. You'll work with distributed systems, handle complex technical challenges, and contribute to the continuous improvement of Amazon's content delivery infrastructure.

This role is perfect for someone who combines technical expertise with leadership abilities, enjoys working with cutting-edge technologies, and is passionate about delivering excellent customer experiences. You'll have the opportunity to work with teams across different locations, including Seattle and Madrid, contributing to a truly global operation.