Support Engineer

Amazon's Selling Partner Identity Verification (SPIV) organization is seeking a passionate Support Engineer to join their team. This role combines technical expertise with process engineering to enhance Amazon's seller verification systems. As a Support Engineer, you'll be responsible for analyzing, designing, and implementing automated solutions that improve the seller verification process.

The position offers an exciting opportunity to work with cutting-edge technology while directly impacting Amazon's marketplace security and seller experience. You'll be part of a team that protects the buying experience on Amazon while ensuring a smooth process for legitimate sellers. The role involves working with various technologies including Python, JavaScript, and SQL, while collaborating with multiple teams across the organization.

Your work will directly contribute to understanding and verifying Amazon's business partners, applying verification processes throughout their lifecycle, and managing risk in the marketplace. This is an excellent opportunity for someone who enjoys both technical problem-solving and process improvement, with the chance to work on systems that operate at Amazon's massive scale.

The role offers the chance to work with advanced technologies including Large Language Models (LLMs) and Amazon's proprietary tools. You'll be involved in everything from requirement gathering to implementation and continuous improvement of critical systems. This position is ideal for someone who wants to combine technical skills with business impact in a role that touches both operations and engineering.