Support Engineer, CMT, CMT Systems

Amazon is a global e-commerce and cloud computing company, known for innovation and customer-centric approach.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
E-Commerce · Enterprise SaaS

Description For Support Engineer, CMT, CMT Systems

Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon's pricing team is seeking a Support Engineer with skills in DevOps, Systems, networking, and Software Engineering to manage existing infrastructure, create new infrastructure, and automate operational and development work.

Key responsibilities include:

  • Troubleshooting, diagnosing, and resolving operational issues
  • Developing monitoring solutions
  • Performing infrastructure maintenance and configuration
  • Updating, tracking, and resolving technical challenges
  • Collaborating with the development team
  • Updating and enhancing current software
  • Automating support processes
  • Documenting systems

The ideal candidate will become intimately familiar with the architecture of Amazon's systems and be responsible for diving deep into code, developing solutions for customers and services. This role offers an opportunity to work on systems that impact millions of consumers globally, making it an exciting prospect for those passionate about large-scale technical challenges.

Required Qualifications:

  • 2+ years of software development experience or technical support
  • Experience in troubleshooting and debugging technical systems
  • Unix experience
  • Scripting skills in modern programming languages

Preferred Qualifications:

  • Knowledge of web services, distributed systems, and web application development
  • Experience with troubleshooting & maintaining hardware & software RAID
  • Familiarity with REST web services, XML, JSON

Join Amazon's pricing team and contribute to systems that shape the e-commerce landscape on a global scale. Your expertise will be crucial in maintaining and improving the infrastructure that supports millions of transactions and customer interactions daily.

Last updated 3 days ago

Responsibilities For Support Engineer, CMT, CMT Systems

  • Own existing infrastructure / create new infrastructure
  • Automate operational/development work
  • Identify and resolve issues
  • Develop monitoring solutions
  • Perform infrastructure maintenance and configuration
  • Update, track and resolve technical challenges
  • Work closely with the development team
  • Update/enhance current software
  • Automate support processes
  • Document systems

Requirements For Support Engineer, CMT, CMT Systems

Linux
Python
Java
JavaScript
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

Interested in this job?

Jobs Related To Amazon Support Engineer, CMT, CMT Systems

Critical Environment Instrumentation Engineer

Join Microsoft as a Critical Environment Instrumentation Engineer, maintaining and securing datacenter systems for cloud services.

Core Location Frameworks Automation Engineer

Core Location Frameworks Automation Engineer at Apple, focusing on CI/CD and automation for location technologies.

Platform Engineer

Platform Engineer at Salsify: Build scalable infrastructure for digital commerce leaders

DevOps Engineer

DevOps Engineer needed at Too Good To Go to build and enhance scalable infrastructure for global food waste reduction app.

Systems Engineer

Systems Engineer role at Nexxen, managing Linux infrastructure and collaborating on critical systems in Virginia.