Support Engineer

Amazon.com aims to be the ultimate destination where customers can find, discover and buy anything online. As a Support Engineer in the EPR Pay-on-behalf team, you'll play a crucial role in ensuring smooth EPR Report publication and declarations for EU Sellers.

The role involves working with both technical and non-technical stakeholders, utilizing various technologies including AWS services (Lambda, SQS, SNS, DynamoDB, S3, CloudWatch), SQL, and data processing tools. You'll be responsible for automating manual processes to handle the 50% year-over-year seller growth.

Key responsibilities include:

• Managing and maintaining data processing pipelines
• Driving discussions with PMT and stakeholders for metrics generation
• Building script and tools for test infrastructure
• Troubleshooting reported bugs
• Working with distributed systems and web services
• Supporting seller compliance activities

This position offers an opportunity to work with cutting-edge technologies while directly impacting Amazon's seller ecosystem. You'll be part of a dynamic team handling large-scale systems and contributing to Amazon's mission of being the most customer-centric company.

The role combines technical expertise with business impact, requiring both strong technical skills and excellent stakeholder management abilities. You'll have the chance to work on automation initiatives that directly improve operational efficiency and scale.