Support Engineer, Global Solutions & Risk Compliance (GSRC)

Amazon, a global leader in E-commerce and Cloud Computing, is seeking a Support Engineer for their Global Solutions & Risk Compliance (GSRC) team. This role is crucial in providing advanced technical support for data analytics platforms, reporting systems, and BI tools. The position combines technical expertise with customer service, focusing on resolving complex data-related issues and optimizing BI platform performance.

The ideal candidate will serve as a key technical escalation point, working closely with data engineering, analytics, and development teams to solve sophisticated problems. They will be responsible for maintaining system performance, conducting root cause analysis, and implementing proactive measures to prevent recurring issues. The role requires strong analytical skills, deep technical knowledge, and excellent communication abilities.

This opportunity offers exposure to cutting-edge data technologies and the chance to work with Amazon's world-class teams. The position is based in Bengaluru, India, and requires at least 1 year of experience in BI/technical support roles. The role combines hands-on technical work with collaborative problem-solving, making it ideal for someone who enjoys both technical challenges and working with cross-functional teams.

Working at Amazon means joining a company that values innovation, customer obsession, and technical excellence. The role offers the opportunity to work on complex data challenges while contributing to Amazon's mission of being the world's most customer-centric company. The position provides exposure to various aspects of data engineering, business intelligence, and technical support, making it an excellent opportunity for career growth in the field of data analytics and support engineering.