Support Engineer II

Perfect Order Experience (POE) Team at Amazon is seeking a passionate Support Engineer II to join their Seller Compliance space. This role combines software engineering and technical support, requiring expertise in troubleshooting, development, and system operations. The position involves working with AWS infrastructure, developing automation tools, and maintaining critical systems. The ideal candidate will have 2+ years of experience in software development or technical support, strong debugging skills, and proficiency in various programming languages including Ruby, Java, and Python. This role offers the opportunity to work with world-class engineers in a fast-paced environment, focusing on improving software development processes and customer service support experiences. The position involves both hands-on technical work and collaborative efforts with cross-functional teams, making it ideal for someone who enjoys both technical challenges and operational improvements. As part of Amazon's growing team, you'll have the chance to work on multiple products and platforms while contributing to the company's seller compliance initiatives. The role combines technical expertise with customer focus, requiring strong problem-solving abilities and excellent communication skills.