Taro Logo

Support Engineer III, CrossBorder

Amazon is a global technology and e-commerce company that leads in various sectors including cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Support Engineer III, CrossBorder

Amazon is seeking a Support Engineer III for their CrossBorder team, offering an exciting opportunity to work with cutting-edge technologies and contribute to global collaboration initiatives. In this role, you'll be instrumental in leveraging and developing technologies across various platforms to enhance efficiency and meet controller ship requirements.

The position involves direct collaboration with business teams to address their support needs with existing applications while identifying process improvements. You'll be responsible for implementing and maintaining solutions, working alongside technical teams to ensure effective design integration with tools like Laserfiche ECM, Concur, and custom-developed applications across multiple platform stacks.

As a Support Engineer III, you'll be working in a fast-paced, dynamic environment that values innovation and customer experience. The role requires someone who can quickly grasp technical concepts, work independently, and demonstrate strong problem-solving abilities. You'll be supporting enterprise-wide implementations of Web Applications and SaaS applications, making this an excellent opportunity for someone passionate about technical support and development.

The ideal candidate will bring 2+ years of software development or technical support experience, along with strong debugging skills and Unix expertise. Knowledge of web services, distributed systems, and experience with REST, XML, and JSON are highly valued. This role offers the chance to work with a diverse team at one of the world's leading technology companies, making a significant impact on global business operations.

Join Amazon's CrossBorder team to be part of an innovative environment where your technical expertise and problem-solving skills will directly contribute to improving global collaboration and efficiency. This role provides excellent opportunities for professional growth while working with cutting-edge technologies and enterprise-scale applications.

Last updated 3 days ago

Responsibilities For Support Engineer III, CrossBorder

  • Leverage supporting and developing technologies to increase global collaboration
  • Work directly with business teams to solve support needs
  • Implement and maintain solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Collaborate with technical teams to ensure effective design

Requirements For Support Engineer III, CrossBorder

Java
Python
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to work with minimum supervision
  • Ability to learn technical concepts quickly

Interested in this job?

Jobs Related To Amazon Support Engineer III, CrossBorder