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Support Engineer III, Global Store

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to play a crucial role in leveraging and developing technologies that enhance global collaboration and operational efficiency. This position combines technical support with development responsibilities, making it ideal for engineers who enjoy both problem-solving and coding.

The role involves working directly with business teams to provide application support while also identifying and implementing process improvements. You'll be handling various technology stacks including SQL, Java, .NET, C#, Perl, and Python, while also working with enterprise solutions like Laserfiche ECM and Concur.

As a Support Engineer III, you'll be responsible for implementing and maintaining solutions, ensuring they complement existing tools and meet controller ship requirements. The position requires someone who can quickly adapt to new technical concepts, work independently, and thrive in a fast-paced environment where change is constant.

This is an excellent opportunity for someone with strong technical skills who also enjoys working directly with business stakeholders. The role offers exposure to various technologies and systems, making it perfect for engineers who want to broaden their technical expertise while making a significant impact on global operations.

Amazon offers a dynamic work environment where innovation is encouraged, and you'll be part of a team that's constantly pushing the boundaries of what's possible in enterprise support and development. The position is based in Chennai, India, where you'll work with global teams and contribute to solutions that impact Amazon's worldwide operations.

Last updated a day ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs with existing applications
  • Collect requirements and improve processes
  • Implement and maintain solutions
  • Work with technical teams to ensure effective design
  • Support enterprise-wide implementations of Web Applications/SaaS applications

Requirements For Support Engineer III, Global Store

Java
Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to learn technical concepts quickly
  • Can deal with ambiguity; work with minimum supervision

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