Support Engineer IV - AMZ8839690

Amazon Development Center U.S., Inc. is seeking a Support Engineer IV to join their team in Arlington, Virginia. This role combines technical expertise with customer service excellence in supporting Amazon Web Services (AWS) infrastructure. The position offers a competitive salary range of $90,400 to $158,200 per year, along with comprehensive benefits including equity and sign-on payments.

As a Support Engineer IV, you'll be at the forefront of solving complex technical challenges for AWS customers. Your responsibilities will include providing advanced technical support across multiple AWS services, developing technical documentation, and mentoring junior engineers. You'll work closely with development teams to enhance service support and lead customer communications during critical events.

The ideal candidate brings a strong technical foundation with at least one year of experience in systems administration and expertise in areas such as database management, network administration, or programming. You'll need either a Bachelor's degree in a technical field or equivalent experience, demonstrating proficiency in various technologies including Linux, programming languages, and cloud infrastructure.

This role offers an excellent opportunity to work with cutting-edge cloud technologies while developing your technical and leadership skills. You'll be part of Amazon's innovative culture, working with a global team to support AWS's growing customer base. The position includes comprehensive benefits, equity compensation, and the chance to make a significant impact in cloud computing technology.

Working at Amazon means embracing their leadership principles and contributing to a culture of innovation. You'll have opportunities for professional growth while supporting one of the world's leading cloud platforms. The role combines technical problem-solving with customer service, making it ideal for engineers who enjoy both technical challenges and helping others succeed.