Support Engineer, Selling Partner Financial Tech

Selling on Amazon is one of Amazon's fastest growing businesses. Since third-party sellers joined Amazon in 1999, they've grown to account for 58% of Amazon sales and are growing at 52% a year (compared to 25% for first-party sales by Amazon). Third-party sellers reported $1.5 billion in sales during Prime Day 2018. The Selling Partner Services team drives this multi-billion dollar business and develops solutions that enable millions of Selling Partners around the world to sell in Amazon Stores with access to 300 million active customers in more than 180 countries.

As a Support Engineer in the Selling Partner Financial Tech team, you will:

• Develop tools, applications, code improvements, and scripts to resolve operational burdens.
• Interface with product, operations, and technical teams to understand customer-facing workflows and determine the best path to reduce unnecessary customer touchpoints.
• Drive tools and configuration management for software product releases and successful deployments.
• Provide engineering support for incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
• Troubleshoot issues related to platform services, UI feature/functionality, and content for various products.
• Support software deployments in staging and production environments.

This role offers the opportunity to have a significant impact on Amazon's systems, business, and customers as we take on significant challenges that can reshape the e-commerce industry. If you enjoy working in a dynamic environment to deliver world-class mission-critical systems, this may be the career opportunity for you!

Amazon offers a competitive compensation package, including equity, sign-on payments, and a full range of medical, financial, and other benefits. The base pay for this position ranges from $67,200/year in the lowest geographic market up to $150,300/year in the highest geographic market, depending on job-related knowledge, skills, and experience.

Join us in shaping the future of e-commerce and supporting millions of sellers worldwide!