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Support Engineering, TFS AUTOM onboarding team

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Finance · Logistics

Description For Support Engineering, TFS AUTOM onboarding team

Amazon's Transportation Financial Systems (TFS) team is seeking a Support Engineer to join their technical operations team. This role sits at the intersection of transportation and financial technology, working with systems that manage financial activities across Amazon's vast transportation network.

The position involves working with TFS systems that handle critical financial functions including document creation, expense auditing, accounting, payments, and cost allocation. These systems are designed to be highly scalable and operate with precision to ensure accurate financial reconciliation across all transportation activities.

As a Support Engineer, you'll be responsible for maintaining and troubleshooting production systems, developing monitoring solutions, and implementing fixes for code written in various languages including Java, Perl, and Ruby. You'll work closely with development teams on corporate software projects and play a crucial role in ensuring the smooth operation of financial automation systems.

The ideal candidate should have strong technical skills combined with excellent problem-solving abilities. You'll need to be proactive in identifying potential issues before they impact operations and implement preventive solutions. Strong communication skills are essential as you'll be working with various stakeholders across the organization.

This role offers an excellent opportunity to gain deep expertise in both financial systems and transportation technology while working with one of the world's largest logistics operations. You'll be part of a team that's building next-generation products to handle financial operations across all freight modes and package movements at Amazon.

The position is based in Hyderabad, India, and requires at least 2 years of relevant experience in software development or technical support. You'll be working in a fast-paced environment where you'll need to manage multiple priorities while maintaining high standards of accuracy and professionalism.

Last updated 3 days ago

Responsibilities For Support Engineering, TFS AUTOM onboarding team

  • Troubleshooting, diagnosing and fixing production software issues
  • Developing monitoring solutions
  • Performing software maintenance and configuration
  • Implementing fixes for internally developed code
  • Performing SQL queries
  • Functional end to end testing and debugging
  • Creating infrastructure stack setup for financial programs
  • Working alongside development on Amazon Corporate and Divisional Software projects
  • Automation of support processes and documentation of systems

Requirements For Support Engineering, TFS AUTOM onboarding team

Java
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix

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