System Development Engineer, AGI Data Services

Is passion for innovation what drives you? Are you excited by seeing something you worked on being used by millions of people? AGI Data Services is a global Machine Intelligence Data Services organization that provides a broad range of data labeling services for Machine Learning technologies such as Automatic Speech Recognition, Natural Language Understanding, Entity Resolution, Text-to-Speech, and Question Answering within and beyond the Alexa organization.

As a SysDev Engineer, you will design and deliver technology solutions which solve difficult business problems for AGI Customers. You will identify and solve ambiguous problems, architectural deficiencies, or areas where your team's systems hinder the innovation of other teams. You will consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions should be pragmatic, efficient, and cost-effective.

Key responsibilities include:

1. Combining strong system design knowledge with automating, troubleshooting, and mitigating production issues
2. Identifying and implementing process improvements to enhance team agility
3. Improving operational excellence and resiliency of systems
4. Working in a fast-paced, rapidly changing environment
5. Being a creative problem solver passionate about innovation and customer experience
6. Delivering tested, maintainable, and optimized technology solutions
7. Working independently and with your team to complete projects successfully

The ideal candidate will demonstrate a passion for working on behalf of customers, operate independently and autonomously, and manage ambiguity. Strong technical skills, maturity, judgment, communication, negotiation, and influencing skills are essential for interacting with cross-functional teams worldwide.

About the team: You'll be part of Amazon's Artificial General Intelligence (AGI) team, whose mission is to build the world's best Artificial General Intelligence to enable every Amazon business to deliver more value to its customers and benefit humanity. AGI Data Services is a key part of the AGI organization, providing data creation, curation, and analytics services to help develop, test, and train AI models.

This is a unique opportunity to drive AI innovation and build next-generation delightful customer experiences on Alexa, working on ML applications that can be used across all businesses at Amazon.