System Development Engineer-I, Amazon

Global technology company managing payments and e-commerce platforms worldwide
DevOps
Entry-Level Software Engineer
In-Person
2+ years of experience
Finance

Description For System Development Engineer-I, Amazon

Amazon Payments in Japan (JPP) is seeking a System Development Engineer-I to join their dynamic team. This role presents an exciting opportunity to tackle complex technical challenges while working with diverse customers worldwide. As a key member of the JPP team, you'll be responsible for managing payments for JP Stores business through payment acceptance, COP, and customer experience for both credit cards and non-card payments.

The position requires deep understanding of technology landscapes and evaluation of new technologies. You'll work with payment instruments including Amazon branded payment products, co-branded Credit Cards (CBCC), Shop with Points (SWP), and Gift Cards (GC). The role involves handling support tickets, troubleshooting, and maintaining production environments using technologies like Ruby, Rails, Java, Python, and AWS.

You'll collaborate with development teams, contribute to knowledge base building, and work on improving operational excellence across JP Payment Products. The role offers exposure to a portfolio of services with successful merchant and marketplace integrations, making it an ideal opportunity for someone passionate about fintech and large-scale systems.

The ideal candidate will have experience with infrastructure automation, modern programming languages, and Linux/Unix systems. You'll be part of a team that values proactive problem-solving, technical expertise, and customer focus. This role offers significant growth potential within Amazon's global payment systems infrastructure.

Last updated 5 days ago

Responsibilities For System Development Engineer-I, Amazon

  • Handle incoming support tickets, troubleshoot, research root causes, and resolve defects
  • Provide software support in staging and production environments
  • Develop tools for operations and maintenance
  • Generate system and support status reports
  • Maintain SLAs through proactive issue detection and reporting
  • Read and understand complex application code and make code fixes
  • Work on operations and maintenance coding projects
  • Create or improve small tools or applications
  • Collaborate with development teams on support issues
  • Build team-specific knowledge base and skill set
  • Work with customers and internal partners to understand business impacts

Requirements For System Development Engineer-I, Amazon

Python
Ruby
Java
Linux
  • Experience in automating, deploying, and supporting infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with Linux/Unix
  • Experience in networking, storage systems, operating systems and hands-on systems engineering
  • 2+ years of DevOps or SysOps in a large-scale software development environment experience

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