AppleCare Senior Engineering Project Manager

At Apple, innovation runs through everything we do. We are continually innovating our products via thoughtfully designed and carefully crafted experiences. Join our fast paced and ever evolving organization driving innovation to directly improve the customer experience and deliver fascinating support to individuals that contact AppleCare.

Apple's AppleCare Support Engineering team is looking for an extraordinary Engineering Project Manager with deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple's fast paced environment using top of the line cutting edge technologies. In this role you will manage tentpole initiatives across the AppleCare space to support initiatives with Software Engineering partners.

This role will support new programs and drive product innovations by working collaboratively with AppleCare and Software Engineering. The focus will be to support business stakeholders to drive AppleCare solutions as part of the full lifecycle software development process. This includes costing analysis, driving investigations and managing high level program and new product introductions. This individual will manage the evolution of the multi-year AppleCare improvements roadmap.

If you have a genuine passion for influencing Apple products through data and building critical cross functional relationships in an extremely fast paced and collaborative environment - this role is for you.