Data Scientist - Instructional Products

Join the team responsible for helping people learn about the exciting new features and functionality of nearly every application, operating system, and hardware product Apple creates. Work closely with human interface designers, content creators, and quality and software engineers across all of Apple. You will join your peer analyst in driving the vision, scope, and expansion of our team's data program and support new instructional technologies including key AI/ML deliverables. This role provides significant opportunities to create impactful changes to one of Apple's core software engineering programs.

As a senior data scientist, you'll gather insights and drive software decisions through sound data collection, interpretation, and analysis. You'll drive decisions on what data to collect, build narratives about that data, and communicate findings through reports, dashboards, and presentations to a broad range of teams and leadership. We are looking for a creative and inquisitive big picture thinker that can distill complex ideas with clarity and concision.

Key responsibilities:

• Form a firm understanding of our instructional content and engineering strategies, goals, and KPIs.
• Work with colleagues and cross-functional partners to ensure the quality and stability of our data pipelines.
• Propose and drive data program initiatives and help plan and forecast scope and timelines for delivery.
• Build data visualizations that will help to answer key questions about our native client application and web deliverables performance and usage.
• Partner with our software engineering and content strategy teams to determine the efficacy, impacts, and reach of our instructional content and software.
• Ensure data and reporting quality and accuracy by root causing and remediating issues in collection, storage, and reporting.