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Developer Engagement Engineer

Apple creates revolutionary products and technology that have transformed entire industries while leading innovation in privacy and environmental efforts.
$136,300 - $248,700
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS
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Description For Developer Engagement Engineer

The Developer Engagement team at Apple is seeking an exceptional engineer to join their dynamic team that drives innovation in software engineering workflows. This role is crucial in creating user experiences and services that enable Apple's engineers to craft high-quality products. As a Developer Engagement Engineer, you'll be at the intersection of supporting internal developers and improving development workflows through automation and tooling.

You'll provide advanced troubleshooting, tools adoption guidance, and best practice recommendations while representing the voice of developers to internal tools teams. Your work will involve streamlining interactions through automation and tooling development, which provides meaningful impact and improves the overall workflow experience. The role requires strong technical skills in automation development, API design, and scripting languages, combined with excellent communication abilities.

The position offers an opportunity to work with cutting-edge technologies while supporting the development of Apple's operating systems and applications. You'll be responsible for maintaining high-quality feedback channels, developing automation solutions, and creating comprehensive documentation to enable self-service. This role is perfect for someone who combines technical expertise with strong support and communication skills.

Working at Apple means joining a company that crafts products that revolutionize entire industries. The company values diversity of people and ideas, believing it drives the innovation that runs through everything they do - from amazing technology to industry-leading privacy and environmental efforts. This role offers competitive compensation, including base pay ranging from $136,300 to $248,700, plus opportunities for equity through stock programs, comprehensive benefits, and educational support.

The ideal candidate will thrive in a dynamic environment, managing multiple priorities while maintaining excellent follow-through. You'll have the chance to work with cloud infrastructure, databases, and various development platforms while contributing to the tools and workflows that power Apple's software engineering processes. Join Apple and help leave the world better than we found it while working on technologies that impact developers across the company.

Last updated a month ago

Responsibilities For Developer Engagement Engineer

  • Provide exceptional support experience for internal developers including troubleshooting and tools adoption guidance
  • Develop automation/tooling to improve efficiency and end user experience
  • Instrument observability of support workflows and analyze metrics
  • Create and maintain documentation, FAQs and how-to guides
  • Craft effective communications around maintenance and incidents
  • Maintain high quality product feedback through actionable bug reports

Requirements For Developer Engagement Engineer

Python
Linux
  • Experience communicating with customers and collaborating with technical teams
  • Automation development experience for high scale operations
  • CI and distributed systems triage and troubleshooting skills
  • Experience designing and using web service APIs
  • Proficiency in modern scripting or compiled languages (Python, Swift, C/C++)
  • Ability to manage multiple priorities and projects

Benefits For Developer Engagement Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
Education Budget
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs and purchase plans
  • Education reimbursement
  • Discretionary bonuses
  • Relocation assistance

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