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Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Apple builds products that enrich the lives of millions of customers, focusing on innovative technology and customer experiences.
$136,300 - $248,700
Backend
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS
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Description For Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Apple's IS&T Enterprise Systems team is seeking an experienced Engineering Project Manager to lead SAP Customer Engagement initiatives. This role sits at the intersection of technology and business, working with Apple's global IS&T organization to build systems supporting customer ordering, fulfillment, and service of Apple products. The position requires deep expertise in SAP Sales and Distribution, with responsibilities spanning from requirements gathering to production implementation.

The role demands a seasoned professional with 10+ years of SAP implementation experience, who will work closely with business and technical teams across regions. Key responsibilities include requirements definition, gap analysis, technical specification development, and coordination of implementation activities. The ideal candidate will have strong project management skills, excellent communication abilities, and deep technical knowledge of SAP systems.

Working at Apple means joining a company where individual imaginations come together to create products that change lives. The position offers competitive compensation ranging from $136,300 to $248,700, plus comprehensive benefits including stock options, medical coverage, and educational support. This is an opportunity to work with multiple Apple business functions including Retail, Operations, Finance, and AppleCare, making a direct impact on systems that serve millions of customers.

The role requires a unique blend of technical expertise and project management skills, with experience in SAP SD functionality, ABAP, Java, and cloud technologies. You'll be responsible for ensuring high-quality deliverables while managing complex projects across global teams and time zones. This position offers the chance to work on cutting-edge enterprise systems while contributing to Apple's mission of creating wonderful products that enrich people's lives.

Last updated 5 months ago

Responsibilities For Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

  • Supporting the business during requirements definition
  • Performing functional gap analysis and ensuring project scope is clearly defined
  • Collaborating on project plans, deliverables, dependencies and risks
  • Writing technical specifications and co-ordinating with technical teams
  • Presenting solutions for design reviews and business playbacks
  • Supporting technical teams in designing and executing performance tests
  • Ensuring adequate test cycles are defined and executed
  • Status reporting within the team and to management
  • Co-ordinating cutover and implementation activities
  • Resolving production issues and managing scope changes

Requirements For Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Java
  • Experience implementing and enhancing SAP Sales and Distribution (SD) functionality
  • Testing and debugging experience with SAP ABAP, Java or similar programming languages
  • Experience with SAP iDoc integration, SD user exits and output management
  • Knowledge of SAP enterprise structure, sales documents, deliveries, billing, pricing and customer communications
  • Bachelor's degree or equivalent work experience

Benefits For Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Medical Insurance
Dental Insurance
Equity
Education Budget
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs
  • Discretionary restricted stock unit awards
  • Employee Stock Purchase Plan
  • Educational expense reimbursement
  • Discretionary bonuses
  • Relocation benefits

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