Engineering Project/Program Manager, IS&T Enterprise Systems

Apple's SAP Global Systems organization is seeking an Engineering Project Manager to lead initiatives in Customer Service Management. This role sits within the IS&T department, which manages crucial business and technical infrastructure at Apple. The position involves working with SAP's Customer Service solution, implementing global solutions, and driving projects that impact sales, manufacturing, distribution, service, and financials.

The ideal candidate will have 8+ years of SAP configuration experience, particularly in service management. You'll work closely with business teams to understand needs, recommend scalable solutions, and implement them within predetermined resources and timelines. Key responsibilities include building compliance solutions, performing SAP configurations, leading integration tests, and working with emerging technologies like SAP S/4 HANA and SAP Data Intelligence.

This role offers the opportunity to work with cross-functional global teams on complex projects, interact with various business partners, and impact Apple's worldwide operations. The position requires strong technical knowledge of SAP systems, excellent communication skills, and the ability to work effectively in ambiguous situations. You'll be part of a team that makes a real difference in how Apple operates globally, from customer experience to financial transactions.

If you're passionate about large-scale enterprise systems, have deep SAP expertise, and want to contribute to one of the world's leading technology companies, this role provides an excellent opportunity to make a significant impact while working with cutting-edge technology and talented professionals.