Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!
Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product's development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success!
Responsibilities include:
- Ensure operational technical readiness for all phases of the introduction cycle
- Own and drive key operational metrics including yield and UPH
- Drive process development, documentation, optimization and validation
- Develop and implement new technologies to enhance production quality, capacity and efficiency
- Provide regular VP level communication of technical health of program
- Generate Product Quality Plan (PQP)
- Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes
- Handle and triage quality critical issues
- Drive ongoing product improvements with OEM partners
- Support AppleCare Service & Engineering on specific requests
- Conduct periodic reviews of Field/Factory Quality Data
- Lead Weekly Quality Improvement Forums
- Generate monthly Product Health summary
- International Travel is required (up to 25%)
For Core Technologies Quality Engineer:
- Identify and drive quality improvement opportunities in future products
- Lead Process FMEAs on new technologies and manufacturing processes
- Lead technical Failure Analysis to support root cause analysis and issue resolution
- Establish quality monitoring mechanisms
- Develop/Drive test correlation, metrology systems, sampling methods, cosmetics requirements
- Manage quality escalation and issues
- Develop capable suppliers
- International Travel is required (up to 25%)