Software Development Engineer in Test, IS&T Enterprise Systems

At Apple, our mission is simple. We focus on enriching people's lives by building the world's best products, and offering the best purchase experience and customer service on the planet.

The Customer Systems team builds the applications and services that enable exceptional support experiences for over half a billion customers all over the world. Our technology and services power the uniquely Apple experience every time our customers reach out to us for help - in the store, over the phone, chat, email or social media. Our applications are inclusive, highly performant, deployed at scale and help set the gold standard for customer service!

As an SDET, you will play a key role in ensuring the quality of Apple's Foundations CRM application and shared services. You will be responsible for developing test strategies, implementing automated frameworks, and driving quality initiatives throughout the development lifecycle. The role requires strong technical skills in test automation, experience with CI/CD integration, and the ability to collaborate effectively with cross-functional teams.

The ideal candidate will have extensive experience in software testing, strong programming skills in Java/JavaScript/Python, and a proven track record of building scalable test solutions. You'll work in a collaborative environment with talented engineers, contributing to products that impact millions of customers worldwide.

Join us to work on cutting-edge technology while ensuring the highest quality standards for Apple's customer service systems. This role offers the opportunity to make a significant impact on how Apple delivers exceptional customer experiences at a global scale.