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Backend Software Engineer

Aurelian automates non-emergency calls for 9-1-1 centers through AI-powered operators that route, triage, and resolve calls without human intervention.
Backend
Mid-Level Software Engineer
In-Person
AI · Enterprise SaaS

Description For Backend Software Engineer

Aurelian is revolutionizing 9-1-1 center operations by automating non-emergency calls through AI-powered solutions. The company addresses a critical need in emergency communications centers (ECCs) that are typically 30% understaffed nationwide. Their technology handles the 60-80% of calls that aren't true emergencies, allowing human operators to focus on critical situations.

As a Backend Engineer at Aurelian, you'll be at the forefront of developing state-of-the-art conversational AI systems that have real-world impact on public safety infrastructure. The role involves building and scaling systems to handle millions of voice interactions, working with AI agents, and creating natural voice AI interactions. You'll be responsible for core platform features and work directly with customers to solve unique 9-1-1 call center challenges.

The ideal candidate should have strong Python experience, particularly with async patterns, and be capable of modeling complex data and building scalable systems. The role requires someone who takes ownership of their work, has a proven track record of shipping production-ready features, and can effectively communicate with both technical and non-technical stakeholders.

Working at Aurelian offers the opportunity to make a meaningful impact on public safety while working with cutting-edge AI technology. The company provides comprehensive benefits including medical, dental, and vision insurance, unlimited PTO, and stipends for both home office setup and relocation. Join a team that's already making a difference, with their system currently live in centers across the country, handling thousands of non-emergency calls daily.

Last updated a day ago

Responsibilities For Backend Software Engineer

  • Scale systems and infrastructure to handle millions of voice interactions
  • Leverage AI agents to streamline integration with legacy systems
  • Make voice AI interactions as natural as human conversation
  • Develop intuitive user experiences for human in the loop workflows

Requirements For Backend Software Engineer

Python
  • Experience with Python - knowledge of async patterns is a plus
  • Familiarity modeling complex data and building scalable systems
  • A strong sense of ownership
  • A track record shipping production ready features
  • Communication skills

Benefits For Backend Software Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Relocation Benefits
  • Medical, dental & vision insurance coverage
  • Unlimited PTO
  • WFH stipend for home office
  • Relocation stipend

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