Autodesk's Customer Success organization is seeking a Senior Diagnostic Software Engineer to join their Product Insights & Diagnostics team. This role focuses on designing and developing tools for self-help and self-heal solutions that benefit both customers and Support Specialists. The position involves working with Autodesk's Cloud and On-Premises Products, requiring expertise in C#, C++, and CAD development.
The ideal candidate will have 8+ years of experience in desktop, web, or cloud technologies, with strong skills in software development and architecture. They'll be responsible for researching and developing solutions that enhance supportability and improve customer experience. The role requires proficiency in modern frontend/backend frameworks, relational databases, and cloud technologies like Azure.
Autodesk offers a compelling work environment where innovation is at the forefront. The company's software is used to create everything from sustainable buildings to blockbuster movies, making this an opportunity to impact various industries. The position is based in Barcelona, Spain, offering the chance to work with a global team in a company known for its strong culture and commitment to diversity and belonging.
The compensation package is comprehensive, including competitive base salary, annual bonuses, stock or long-term incentive grants, and extensive benefits. This role provides an excellent opportunity for an experienced software engineer to contribute to solutions that directly impact customer success while working for a leader in the design and engineering software industry.