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Engineer- Service Now Developer

Fortune 500 company providing mission-critical products and services to biopharma, healthcare, education, government, and advanced technologies industries.
Coimbatore, Tamil Nadu, India
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Healthcare

Description For Engineer- Service Now Developer

Avantor, a Fortune 500 company, is seeking a ServiceNow Developer to join their IT Operations team in Coimbatore, India. This role combines technical leadership with operational impact, focusing on developing and maintaining the ServiceNow platform to meet growing business requirements. The position requires expertise in ServiceNow development, including ITSM, ITOM, and HRSD modules, with responsibilities spanning from solution architecture to L3 support and mentoring.

The ideal candidate will have a CSA certification, at least 2 years of relevant experience, and strong technical skills in ServiceNow development, including Business Rules, Client Scripts, UI development, and API integrations. They will be responsible for creating scalable solutions, maintaining existing modules, and driving digital transformation initiatives.

Working at Avantor means joining a global team of 14,000+ associates dedicated to advancing life-changing science. The company serves over 225,000 customer locations across 180 countries, providing critical products and services to the biopharma, healthcare, and advanced technologies industries. The role offers opportunities for career growth in a diverse and inclusive environment, with the chance to make a meaningful impact on healthcare and scientific advancement.

The position requires a combination of technical expertise and leadership skills, as the developer will be responsible for platform governance, mentoring Level 2 support, and maintaining hands-on development capabilities. The role offers the opportunity to work with cutting-edge technology while contributing to solutions that help advance scientific discovery and improve patient outcomes.

Last updated 9 days ago

Responsibilities For Engineer- Service Now Developer

  • Develop and maintain ServiceNow modules (ITSM, ITOM, HRSD, CSM)
  • Create scalable solutions, workflows, business rules, and integrations
  • Provide L3 support and mentoring
  • Define and enforce standards, architectural and process guidelines
  • Create and maintain knowledge documentation
  • Develop integrations between ServiceNow and other business systems
  • Perform data analysis and create performance analytics
  • Manage platform governance
  • Create reports and dashboards

Requirements For Engineer- Service Now Developer

JavaScript
Node.js
  • Certified System Administrator (CSA) certification
  • Associate degree or equivalent work experience
  • 2+ years of relevant experience
  • Experience with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's and Service Portal
  • ITIL V3 or above certification (highly desired)
  • Experience with CMDB (highly desired)
  • Experience with Bootstrap and AngularJS
  • Experience with third-party integrations
  • Java scripting, debugging, and deployment skills
  • Knowledge of data structure architecture

Benefits For Engineer- Service Now Developer

  • Career growth opportunities
  • Global work environment
  • Diverse and inclusive culture
  • Learning and development opportunities

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