Principal ServiceNow Engineer - Global Information Security

Bank of America is seeking a Principal ServiceNow Engineer to join their Global Information Security team. This senior-level position will lead the engineering approach for ServiceNow SecOps modules in a new, "greenfield" instance. The role combines technical leadership with hands-on development, focusing on implementing ServiceNow's SecOps modules and improving development efficiencies.

The position requires deep expertise in ServiceNow platform development, with responsibilities including leading technical oversight, defining engineering approaches, and acting as a "go-to" resource across Bank of America's Cybersecurity organization. The ideal candidate will collaborate with cross-functional teams to ensure alignment of SecOps and core platform processes.

Key aspects of the role include:

• Leading the definition, design, and development of ServiceNow feature configurations
• Providing thought leadership on ServiceNow development practices
• Managing end-to-end test strategies and integration between teams
• Contributing to the organization's ServiceNow roadmap
• Mentoring technical teams and fostering knowledge-sharing

The position offers the opportunity to work with a leading financial institution committed to responsible growth and maintaining an inclusive workplace. Bank of America provides comprehensive benefits and follows a hybrid work model with specific office-based attendance requirements.

This role requires 5+ years of ServiceNow platform development experience, strong technical skills in HTML, CSS, JavaScript, and AJAX development, and certifications in ServiceNow Administration and Application Development. The position involves approximately 5% travel and offers the chance to work on cutting-edge security operations technology implementations.