Staff, System Engineer - Trust IAM
Description For Staff, System Engineer - Trust IAM
BetterUp is seeking a Lead System Engineer - Trust to advance the security posture of corporate systems & endpoints globally. This role will directly impact security across all corporate infrastructure worldwide, including Corporate and Production environments. The successful candidate will establish, lead, and refine the company's function focusing on operational efficiency, security, and compliance engineering. Responsibilities include shared ownership of SaaS platforms, building integrations, improving IAM hygiene, automating onboarding/offboarding, and providing tier-3 technical support. The ideal candidate should have at least 5 years of experience in IT Engineering or SaaS Ops roles, strong communication skills, and expertise in identity and access management, MDM solutions, cloud infrastructure, and common SaaS applications. BetterUp offers a competitive compensation plan, comprehensive benefits, and a unique work experience focused on personal growth and development.
Responsibilities For Staff, System Engineer - Trust IAM
- Shared ownership of all SaaS platforms as a top-level architect/administrator
- Build and install integrations between platforms to automate user life cycle
- Continue up-leveling JAMF to ensure seamless deployments for laptops
- Integrate all applications into SSO and improve IAM Hygiene
- Continue automating onboarding and offboarding using Okta Workflows
- Be on-call for special deployments or updates to systems
- Manage configuration, optimization, and documentation of various solutions
- Become a reliable go-to resource for tier-3 technical support issues
- Assist with event support for periodic high profile Corporate and Special Program events
Requirements For Staff, System Engineer - Trust IAM
- Minimum of 5 years of experience in IT Engineering or SaaS Ops roles
- Experience building and implementing systems like Okta/SSO, MDM, etc. from scratch
- Strong communicator, both written and verbal
- Strong troubleshooting and critical thinking skills
- Experienced with administering SaaS services (e.g. G Suite, Slack, Zoom)
- Experiencing with harnessing the power of APIs
- Deep knowledge and experience with Identity and Access Management, MDM solutions, Cloud infrastructure, and workflow-based tools
- Extremely strong attention to detail
- Passion for quality and security
- Ability to efficiently handle ambiguity and appropriately prioritize competing projects
- Experience with building and managing office networks and VPN solutions
Benefits For Staff, System Engineer - Trust IAM
- Access to BetterUp coaching for employee and a friend/family member
- Competitive compensation plan with opportunity for advancement
- Medical, dental and vision insurance
- Flexible paid time off
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
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