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Platform Operations Engineer

Global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.
Theale, Reading, UK
DevOps
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
3+ years of experience
Finance
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Description For Platform Operations Engineer

Bottomline Technologies, a global leader in business payments and cash management, is seeking a Platform Operations Engineer to join their team in Theale, UK. With over 35 years of experience and processing more than $16 trillion in payments annually, Bottomline is at the forefront of transforming how businesses pay and get paid.

The Platform Operations Engineer will play a crucial role in building out platform capabilities, working closely with team members to deliver technical, process, and organizational changes. This position combines DevOps practices with platform engineering, focusing on maintaining and improving critical financial systems.

Key responsibilities include configuring monitoring and alerting systems, implementing platform changes, driving automation initiatives, and ensuring platform availability. The role requires participation in an on-call rotation to maintain industry-leading incident response capabilities.

The ideal candidate will have a strong technical background with formal IT education, experience with both Windows and Linux environments, and practical knowledge of modern DevOps tools including Kubernetes, monitoring solutions (ELK, APM, Grafana), and SQL. Knowledge of payment systems and SWIFT operations is particularly valuable.

This is an excellent opportunity for a technically-minded professional who wants to work with critical financial infrastructure while contributing to a company that processes trillions in payments annually. The role offers the chance to work with modern technologies while maintaining mission-critical systems that power global financial operations.

Bottomline Technologies provides an inclusive work environment and welcomes talent at all career stages, with a commitment to supporting additional needs and creating an open environment for everyone.

Last updated 24 days ago

Responsibilities For Platform Operations Engineer

  • Configure and review alerting to ensure rapid notification and resolution of incidents
  • Setup dashboard to facilitate the monitoring of solutions and services
  • Configure and deliver new services on the platform
  • Create, validate and update runbooks for standard changes
  • Implement platform automation to reduce manual work
  • Collaborate with product team for new services design
  • Develop availability and uptime reporting
  • Drive improvements in platform uptime
  • Service restoration during incidents
  • Participate in out of hours on-call rota

Requirements For Platform Operations Engineer

Kubernetes
Linux
  • Formal training in Computer Science or IT
  • Server administration experience on Windows Server and Linux environments
  • Hands-on experience with tools such as Gitlab, BitBucket and Kubernetes
  • Experience configuring monitoring tools such as ELK, APM, Grafana
  • Experience working with API technologies
  • Experience working with SQL and SQL Server
  • Ability to write automated scripts
  • SWIFT operations knowledge
  • Payment industry knowledge

Interested in this job?