Site Reliability Engineer

A premier end-to-end digital transformation consultancy partnering with brands to create digital solutions, with over 4,000+ team members across Americas, APAC, and EMEA.
Site Reliability
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS

Description For Site Reliability Engineer

Bounteous, a leading digital transformation consultancy with over 4,000 team members globally, is seeking a Site Reliability Engineer to join their team in Montreal. This role combines software engineering with operations, focusing on maximizing system reliability and performance. The position requires expertise in ServiceNow, Linux environments, and programming (particularly Python).

The ideal candidate will be responsible for implementing observability solutions, managing system reliability, and participating in on-call rotations. With 5+ years of experience, you'll work on optimizing operational tasks, troubleshooting complex issues, and maintaining critical documentation. The role offers opportunities to influence SRE practices and operational policies.

Bounteous stands out for its inclusive culture, offering various Team Member Networks (ERGs) that support diverse communities. The company emphasizes work-life balance with a hybrid work model and promotes an equal opportunity environment. They actively encourage applications from underrepresented groups and value diverse perspectives.

As part of their Co-Innovation methodology, you'll work with leading technology providers and contribute to transformative digital experiences. The role combines technical expertise with client service, requiring both strong communication skills and technical proficiency. This position offers the opportunity to work on enterprise-level solutions while being part of a global team dedicated to driving business success through technical excellence.

Last updated 2 days ago

Responsibilities For Site Reliability Engineer

  • Deliver improvements to maximize system availability and performance through optimized and automated operational tasks
  • Troubleshoot ServiceNow issues and Linux environment problems
  • Implement observability including metrics, logging, tracing and alerting
  • Participate in on-call rotation with the global team
  • Maintain documentation of ServiceNow instances and dependencies
  • Identify and prioritize technical debt
  • Provide feedback on SRE and operational practices policies

Requirements For Site Reliability Engineer

Python
Linux
  • Software development skills in one or more programming language (e.g. Python)
  • ServiceNow administration or development experience
  • 5+ years of experience
  • Proficient oral and written communication skills
  • Ability to establish effective relationships with colleagues
  • Demonstrated commitment to client service
  • Ability to respond to technical emergencies

Benefits For Site Reliability Engineer

Visa Sponsorship
  • Visa sponsorship for eligible candidates

Interested in this job?

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