Taro Logo

Senior Production Support Engineer

CIBC is a relationship-oriented bank providing financial services with 44,000 employees helping clients achieve their financial goals.
$120,000 - $160,000
DevOps
Senior Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Finance

Description For Senior Production Support Engineer

CIBC, a leading financial institution with over 44,000 employees, is seeking a Senior Production Support Engineer to join their US Technology, Infrastructure & Innovation team. This role combines technical expertise with financial sector knowledge, offering a competitive salary range of $120,000 - $160,000. The position involves managing critical systems, resolving production issues, and leading technical initiatives while working in a hybrid environment (2 days onsite).

The ideal candidate will bring 5+ years of production support experience, strong technical skills in Linux, Python, and SQL, and a deep understanding of banking systems. This role offers an opportunity to work with modern banking technology while maintaining critical financial systems. The position involves both technical leadership and mentoring responsibilities, making it ideal for senior engineers looking to impact financial technology.

CIBC offers comprehensive benefits including medical, dental, vision, 401k, and various insurance options. The company culture emphasizes work-life balance with benefits like Purpose Day for personal development. The hybrid work model provides flexibility while maintaining team collaboration.

This role is perfect for someone who wants to combine technical expertise with financial sector impact, offering both professional growth and stability in a major financial institution. The position provides opportunities to work with modern banking technology while maintaining critical financial systems, making it an excellent choice for senior engineers looking to advance their careers in financial technology.

Last updated a day ago

Responsibilities For Senior Production Support Engineer

  • Manage and maintain vendor products, ensuring system integrity and performance
  • Respond to and resolve production issues in a timely manner
  • Implement monitoring solutions to proactively identify issues
  • Work closely with cross-functional teams
  • Create and maintain comprehensive documentation
  • Identify opportunities for process improvements
  • Provide guidance and support to junior engineers

Requirements For Senior Production Support Engineer

Linux
Python
  • 3-5 years of related experience or combination of education and experience
  • Degree/diploma in Computer Science, Engineering, MIS, or related field
  • Minimum of 5 years of experience in production support or system administration
  • Proficiency in operating systems (Linux/Windows), scripting languages (Python, Bash), and database management (SQL)
  • Strong analytical and troubleshooting skills
  • Excellent verbal and written communication skills
  • Knowledge of banking products, services, and industry regulations
  • Experience with ICE Encompass or SuperNova products preferred

Benefits For Senior Production Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Life Insurance
  • Disability Insurance
  • 401k
  • Paid Time Off
  • Parental Leave
  • Vacation
  • Holidays
  • Purpose Day for personal development

Interested in this job?

Jobs Related To CIBC Senior Production Support Engineer