CX is a team of outstanding technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.
As a Consulting Engineer, you will:
- Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
- Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
- Support presale activities and translate business requirements into solution design.
- Build customer simulations in test labs to resolve/validate issues.
- Build and deliver customer collateral, portals, documentation, and knowledge transfer.
- Drive customer technology transitions, influencing solution architectures and services.
- Align with and support company policies and processes and apply relevant tools to efficiently implement the role and support Professional Services' strategies and goals.
- Play the role of an individual contributor.
Required skills and expertise:
- SDA, SDWAN, Catalyst 6500/4500/3850/6800, experience with BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast
- Design solutions for highly sophisticated requirements in all the EN technology areas
- Lead end-to-end technical delivery on SDA/SDWAN solution areas
- Awareness about cloud integrations
- Understanding of APIs and scripting skills (Python, Ansible)
- Understanding of the latest technology and Cisco Offerings like NSO, WIFI-6, DNAC, ISE
- Multi-architecture awareness in DC and Security technologies
- Experience/Knowledge/Awareness of the multi-vendor environment of R&S, Security, Wireless, and DC technologies
At Cisco, each person brings their outstanding talents to work as a team and make a difference. We connect everything – people, processes, data, and things – and we use those connections to change our world for the better. We innovate everywhere, from launching a new era of networking that adapts, learns, and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more – from Smart Cities to your everyday devices.