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Senior Technical Consulting Engineer - SP Networking

Worldwide leader in technology that powers the internet, focusing on network solutions and customer experience.
2780 Oeiras, PortugalKraków, Poland
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Networking
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Description For Senior Technical Consulting Engineer - SP Networking

Cisco, a global leader in networking technology, is seeking a Senior Technical Consulting Engineer for their Service Provider team. This role is part of their Customer Experience organization, a world-class group of technical experts focused on helping customers deploy and operate their networks effectively. The position involves working with complex network infrastructures, providing technical support for Cisco hardware and software products worldwide, and serving as a trusted advisor to customers.

The role combines deep technical expertise in networking protocols and technologies with customer-facing consulting responsibilities. You'll be working with cutting-edge service provider technologies, including IOS-XR, routing protocols, MPLS technologies, and modern network platforms. The position offers opportunities to work on challenging technical problems, engage with product development teams, and contribute to improving customer network designs.

Cisco offers a comprehensive benefits package and a culture that emphasizes inclusion and diversity. With their commitment to hybrid work and employee development, they provide numerous opportunities for career growth and learning. The company's strong focus on community involvement, demonstrated by their 80-hour volunteer time policy, and their extensive employee resource organizations make it an attractive workplace for those seeking both technical challenges and social impact.

This role is perfect for experienced network engineers who enjoy solving complex technical challenges while working directly with customers. The position requires a unique combination of deep technical knowledge, problem-solving abilities, and strong communication skills. As part of Cisco's Customer Experience team, you'll be at the forefront of helping customers implement and optimize their network infrastructure while contributing to Cisco's mission of powering an inclusive future for all.

Last updated 3 hours ago

Responsibilities For Senior Technical Consulting Engineer - SP Networking

  • Work on complex and in-depth problems requiring strong analytical, problem-solving, engineering, and communication skills
  • Drive successful resolution of technical issues reported by customers
  • Act as a trusted advisor for customers
  • Conduct in-depth research on technical topics
  • Reproduce customer's environments and issues using TAC lab equipment
  • Detect potential design issues in customer networks

Requirements For Senior Technical Consulting Engineer - SP Networking

Python
Linux
  • Experience in Service Provider network environments with excellent use of IOS-XR
  • Knowledge of protocols/features such as Routing protocols (ISIS, OSPF, BGP), Multicast, EVPN and MPLS technologies
  • Experience with Network Synchronization (SyncE and PTP)
  • Familiarity with service provider platforms like ASR9k, NCS5k, NCS500, 8000
  • Strong problem-solving skills
  • Proficient English communication skills

Benefits For Senior Technical Consulting Engineer - SP Networking

401k
Dental Insurance
Medical Insurance
Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k with company matching
  • Paid Time Off
  • Sick Time Off
  • 12 paid holidays per year
  • 80 hours volunteer time
  • Short and long-term disability coverage
  • Basic life insurance
  • Wellbeing offerings

Interested in this job?