Technical Consulting Engineer- Enterprise(DNAC/SDA)

Cisco is seeking a Technical Consulting Engineer for their Enterprise (DNAC/SDA) team. This role involves providing expert-level technical services worldwide, both remotely and on-site, for SDA/DNA Solution customers and partners. The position is part of the Cisco Support Services group, which offers support for customers globally.

The ideal candidate will have a strong background in networking, particularly in support environments. Key responsibilities include:

• Delivering expert-level technical assistance and troubleshooting for critical customer issues
• Applying analytical skills to solve complex product and network problems
• Utilizing lab setups to recreate and solve problems
• Submitting software defect reports
• Providing systems/product training to internal and external stakeholders
• Documenting all actions taken to resolve customer issues

Required skills:

• 5+ years of experience with DNAC/SDA
• Strong understanding of Linux/Unix (Ubuntu/RHEL/CentOS)
• Experience with Docker and Kubernetes
• Knowledge of applications such as PostgreSQL, MongoDB, Redis, Kafka, and Elasticsearch
• Basic networking skills (switching/routing/wireless)
• Understanding of YANG models and configuration management
• Strong written and verbal communication skills

Preferred skills:

• Programming/scripting skills (preferably Python)
• Knowledge of large-scale distributed systems using Java/Cloud environments
• Exposure to Cisco Wireless products or Catalyst platforms
• Understanding of Campus Architectures, SDN, and NFV
• CCNA/CCNP certification

This role offers an opportunity to make a significant impact on networks and systems worldwide, with excellent prospects for career growth as Cisco aims to become the #1 IT Company globally.