Concentrix, a global technology leader powering world-renowned brands, is seeking a Backend Software Engineer with Python to join their Technical Products and Services team. This role focuses on developing AI-powered Retrieval-Augmented Generation (RAG) solutions for kBot, their no-code assistant that enhances support agent productivity. The position involves building scalable backend services that integrate generative AI with enterprise data sources using modern frameworks and cloud-native patterns.
The ideal candidate will work in a dynamic environment, collaborating with cross-functional teams to deliver high-quality solutions that improve customer service outcomes. This role offers the opportunity to work with cutting-edge technologies including LLMs, vector databases, and cloud platforms while contributing to a globally scalable knowledge solution.
Concentrix has been recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture." The company operates in over 70 countries, providing an excellent opportunity for professional growth in a global environment. They combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.
The position requires strong technical expertise in Python, PHP, and PostgreSQL, along with experience in cloud-native development and modern software practices. Knowledge of AI solutions, LLMs, and vector databases is highly valued. The role offers the chance to work on innovative projects while mentoring junior team members and contributing to the company's mission of powering exceptional customer experiences.