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Dynamics 365 Integration Engineer

A global technology and services leader that powers the world's best brands, providing intelligent transformation solutions and BPO services.
Seattle, WA, USABothell, WA, USA
$91,457 - $137,186
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Dynamics 365 Integration Engineer

Concentrix, a leading global technology and services provider, is seeking a Dynamics 365 Integration Engineer to join their Information Technology and Global Security team. This role presents an exciting opportunity to work with cutting-edge technology in a company recognized as one of the "World's Best Workplaces" and "Best Companies for Career Growth."

The position involves developing and maintaining integrated solutions that connect Microsoft Dynamics 365 with Cisco UCCE, focusing on enhancing call management capabilities. As an Integration Engineer, you'll be working with cross-functional teams to design scalable, secure, and efficient systems while troubleshooting complex technical issues.

The role requires expertise in voice and call routing systems, strong programming skills in languages like C#, Java, or Python, and experience with database management systems. Knowledge of cloud platforms (Azure/AWS) and VoIP technologies is highly valued. The position offers a competitive salary range of $91,457 - $137,186, along with comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid time off.

Concentrix provides an inclusive work environment, embracing diverse backgrounds and promoting career growth. The company operates in over 70 countries, offering opportunities to work on global projects and collaborate with international teams. Their focus on technological innovation and customer experience makes this role ideal for professionals seeking to contribute to transformative solutions in today's hyperconnected world.

The position is based in Seattle/Bothell, WA, with a hybrid work arrangement, allowing for flexibility while maintaining collaborative opportunities with the team. This role is perfect for someone who combines technical expertise with strong communication skills and a passion for developing innovative solutions in a dynamic, global environment.

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Responsibilities For Dynamics 365 Integration Engineer

  • Develop, implement, and maintain software solutions for voice and call routing systems
  • Integrate Microsoft Dynamics 365 with Cisco UCCE to enhance call routing capabilities
  • Collaborate with cross-functional teams to design and optimize system architecture
  • Troubleshoot and resolve technical issues related to voice and call routing
  • Ensure software solutions are scalable, secure, and efficient
  • Provide technical support and training to end-users
  • Stay updated with the latest industry trends and technologies

Requirements For Dynamics 365 Integration Engineer

Java
Python
  • Bachelor's degree in computer science, Information Technology, or a related field
  • Proven experience in software development with a focus on voice and call routing
  • Expertise in Microsoft Dynamics 365 and Cisco UCCE
  • Strong programming skills in languages such as C#, Java, or Python
  • Experience with database management systems (e.g., SQL Server, Oracle)
  • Excellent problem-solving and analytical skills
  • Strong communication skills, both written and verbal
  • Experience with cloud platforms such as Azure or AWS
  • Knowledge of VoIP technologies and protocols
  • Familiarity with Agile development methodologies

Benefits For Dynamics 365 Integration Engineer

401k
Dental Insurance
Medical Insurance
Vision Insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • 401(k) retirement plan
  • Paid time off
  • Paid holidays

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