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Dynamics 365 Integration Engineer

A global technology and services leader that powers the world's best brands, delivering intelligent transformation solutions and customer experience services.
Seattle, WA, USABothell, WA, USA
$91,457 - $137,186
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Dynamics 365 Integration Engineer

Concentrix, a global leader in technology and customer experience solutions, is seeking a Dynamics 365 Integration Engineer to join their Information Technology and Global Security team. This role combines software development expertise with specialized knowledge in voice and call routing systems, particularly focusing on integrating Microsoft Dynamics 365 with Cisco UCCE.

The position offers an opportunity to work with cutting-edge technology infrastructure and transformative software solutions in a company recognized for its exceptional workplace culture. Concentrix has received numerous accolades, including "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture."

As a Dynamics 365 Integration Engineer, you'll be responsible for developing and maintaining integrated solutions that enhance call management capabilities. The role requires strong technical skills in software development, particularly in languages like C#, Java, or Python, combined with expertise in Microsoft Dynamics 365 and Cisco UCCE. You'll work on designing scalable, secure systems while collaborating with cross-functional teams.

The company offers a competitive compensation package, including a base salary range of $91,457 - $137,186, plus performance-based incentives. The benefits package includes comprehensive medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and holidays. The position is based in the Seattle area with a hybrid work arrangement.

Concentrix emphasizes diversity and inclusion, providing opportunities for career growth and development in over 70 countries. They're looking for game-changers who are curious, willing to learn, and dedicated to delivering exceptional results. The company's mission focuses on powering a world that works, making it refreshingly simple to work, interact, and transact with.

Last updated 18 hours ago

Responsibilities For Dynamics 365 Integration Engineer

  • Develop, implement, and maintain software solutions for voice and call routing systems
  • Integrate Microsoft Dynamics 365 with Cisco UCCE to enhance call routing capabilities
  • Collaborate with cross-functional teams to design and optimize system architecture
  • Troubleshoot and resolve technical issues related to voice and call routing
  • Ensure software solutions are scalable, secure, and efficient
  • Provide technical support and training to end-users
  • Stay updated with the latest industry trends and technologies

Requirements For Dynamics 365 Integration Engineer

Java
Python
  • Bachelor's degree in computer science, Information Technology, or a related field
  • Proven experience in software development with a focus on voice and call routing
  • Expertise in Microsoft Dynamics 365 and Cisco UCCE
  • Strong programming skills in languages such as C#, Java, or Python
  • Experience with database management systems (e.g., SQL Server, Oracle)
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Strong communication skills, both written and verbal
  • Experience with cloud platforms such as Azure or AWS
  • Knowledge of VoIP technologies and protocols
  • Familiarity with Agile development methodologies

Benefits For Dynamics 365 Integration Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Comprehensive employee assistance program

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