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Forward Deployed Artificial Intelligence Engineer

Confido Health is transforming healthcare administration through AI-powered automation, deploying intelligent AI agents that handle front-office and back-office workflows.
United States
Machine Learning
Mid-Level Software Engineer
Remote
11 - 50 Employees
2+ years of experience
AI · Healthcare

Description For Forward Deployed Artificial Intelligence Engineer

Confido Health is revolutionizing healthcare administration through AI-powered automation. They are seeking a Forward Deployed AI Engineer to bridge the gap between their technology and enterprise healthcare customers. This role combines engineering, product, and customer success responsibilities, requiring hands-on work with AI workflows and backend systems.

The position involves partnering with healthcare clients to deploy AI voice agents, build integrations, and ensure successful platform adoption. The ideal candidate will have 2-4 years of experience in software engineering or AI/ML deployment, with strong skills in Python and JavaScript. They should be comfortable working with cloud platforms (preferably GCP) and have experience with LLMs and voice AI technologies.

This is an excellent opportunity for someone who thrives in fast-paced environments and is passionate about making AI agents production-ready and reliable. The role offers significant growth potential in a venture-backed startup, working at the intersection of AI and healthcare. You'll have the chance to influence product development, lead technical workshops, and solve complex real-world challenges.

The company offers a collaborative culture where insights directly shape the product, exposure to cutting-edge AI technologies, and the opportunity to work with leading healthcare providers. This remote position allows you to make a meaningful impact while working with innovative technology and contributing to the transformation of healthcare administration.

Last updated 2 hours ago

Responsibilities For Forward Deployed Artificial Intelligence Engineer

  • Partner with Sales and Customer Success to deliver seamless AI deployments for enterprise healthcare clients
  • Build custom integrations, troubleshoot issues, and ensure rapid time-to-value
  • Design and implement real-world and edge-case scenarios to stress-test AI voice agents
  • Act as the voice of the customer and collaborate with the Product Core Team
  • Lead client workshops, craft demos, improve technical documentation
  • Experiment with LLMs, voice AI, and prompt engineering to enhance agent performance

Requirements For Forward Deployed Artificial Intelligence Engineer

Python
JavaScript
  • Bachelor's degree in Computer Science or related field from a Tier 1 institution (IITs, BITS, NITs)
  • 2-4 years of hands-on experience in software engineering, AI/ML deployment, or backend integrations
  • Strong understanding of AI workflows, APIs, and cloud platforms (GCP preferred)
  • Excellent problem-solving skills
  • Ability to explore new software systems
  • Exceptional communication skills
  • Prior exposure to LLMs, voice AI, prompt engineering, or conversational AI platforms is a strong plus
  • Experience working in startups or fast-paced environments is preferred
  • Ability to manage multiple priorities while maintaining high attention to detail

Benefits For Forward Deployed Artificial Intelligence Engineer

  • Be at the forefront of AI-driven transformation in healthcare
  • Work directly with leading healthcare providers to solve meaningful problems
  • Exposure across engineering, product, and customer success
  • Collaborative, high-ownership culture
  • Opportunity to work with cutting-edge AI technologies
  • Fast-growing startup backed by leading investors, offering significant career growth

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