Software Engineer-Backend CCAAS

Cyara, the world's leading Automated CX Assurance Platform provider, is seeking a Backend Software Engineer to join their team in Hyderabad. This role offers an opportunity to work on mission-critical systems that help major brands deliver flawless customer experiences. The position requires expertise in C# and microservices architecture, with a focus on building secure and scalable backend solutions.

The ideal candidate will have 3+ years of experience in backend development, with strong skills in C# and cloud services (AWS/Azure). You'll be working in a collaborative environment that values innovation, integrity, and continuous learning. The role involves developing and optimizing backend applications, implementing security measures, and contributing to microservices architecture.

Cyara offers a flexible work environment with a hybrid work model and emphasizes a culture of diversity, equity, and inclusion. The company serves prestigious clients like Airbnb and NAB, providing an opportunity to work on high-impact projects. They maintain a family-first, team-oriented atmosphere while focusing on continuous improvement and innovation.

As part of the engineering team, you'll collaborate with global teams, participate in critical technical decisions, and have the chance to grow professionally. The company's commitment to "Customer Smiles - Delivered at Scale" means you'll be directly contributing to solutions that impact millions of customer interactions worldwide.