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Agent Software Engineer

Decagon builds advanced conversational AI agents for enterprise customer support, serving major companies like Duolingo, Notion, and Rippling.
$200,000 - $250,000
Machine Learning
Mid-Level Software Engineer
In-Person
2+ years of experience
AI · Enterprise SaaS
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Description For Agent Software Engineer

Decagon is at the forefront of conversational AI technology, building sophisticated AI agents for enterprise customer support. Having raised $100M from prestigious investors including Bain Capital Ventures, Accel, and a16z, they're partnering with major companies like Duolingo, Notion, and Rippling to revolutionize customer experience.

As an Agent Software Engineer, you'll be working at the intersection of AI and customer service, directly engaging with enterprise clients to design, implement, and optimize AI agents. This role requires a unique blend of technical expertise and customer-facing skills, making it perfect for engineers who want to drive meaningful impact while balancing strategic and hands-on work.

The position demands 2+ years of production-level development experience, with a strong emphasis on end-user experience and problem-solving capabilities. You'll be working with cutting-edge technologies including React, TypeScript, and Python, while tackling the unique challenges of scaling and deploying AI applications.

The company offers a competitive compensation package ranging from $200K to $250K, along with comprehensive benefits including medical, dental, and vision coverage. Based in New York City, the role provides an exciting opportunity to work in an office environment with daily provided meals and a flexible vacation policy.

This is an ideal opportunity for someone passionate about AI technology who wants to be at the cutting edge of conversational AI development while working with prestigious enterprise clients. The role offers significant growth potential and the chance to make a real impact in how businesses interact with their customers through AI.

Last updated 8 days ago

Responsibilities For Agent Software Engineer

  • Work directly with enterprise customers to design AI agents
  • Deploy and optimize AI agents
  • Tackle challenges associated with scaling and deploying AI applications

Requirements For Agent Software Engineer

React
TypeScript
Python
  • 2+ years of experience developing and deploying production-level products and systems
  • Take ownership of problems from start to finish
  • Passionate about end-user experience
  • Strong coding skills

Benefits For Agent Software Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical, dental, and vision benefits
  • Take what you need vacation policy
  • Daily lunches, dinners and snacks in the office

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