Taro Logo

Tandem Production Support Engineer - Assistant Vice President

A global investment bank with over 150 years of history serving as the Global Hausbank for clients in around 60 countries.
Cary, NC, USA
$100,000 - $142,250
Backend
Senior Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Finance
This job posting may no longer be active. You may be interested in these related jobs instead:

Description For Tandem Production Support Engineer - Assistant Vice President

Deutsche Bank is seeking a Tandem Production Support Engineer at the Assistant Vice President level to join their Corporate Banking division in Cary, NC. This role is part of a global team supporting critical banking applications across APAC, EMEA, and US regions. The position focuses on managing core banking processing applications, particularly Atlas/db-internet/GBS running on HP Nonstop systems.

The ideal candidate will drive proactive continuous improvement in the production environment, handling application support, troubleshooting, and automation initiatives. They will be responsible for maintaining service levels, managing incidents, and ensuring robust production support processes. The role requires deep technical expertise in Tandem systems and related tools, combined with strong problem-solving abilities.

Deutsche Bank offers a comprehensive benefits package including health and wellness benefits, retirement plans, and a hybrid working model. The position provides an opportunity to work with cutting-edge banking technology while being part of a global financial institution with over 150 years of history. The salary range is competitive, ranging from $100,000 to $142,250, with additional benefits and incentives.

The role combines technical expertise with leadership responsibilities, requiring both hands-on technical skills and the ability to drive standards and best practices across a global team. It's an excellent opportunity for experienced IT professionals looking to advance their careers in financial technology while working with complex, mission-critical systems in a global banking environment.

Last updated 22 days ago

Responsibilities For Tandem Production Support Engineer - Assistant Vice President

  • Managing Core Banking processing applications
  • Setting up and driving standards for support team in a follow-the-sun model
  • Understanding and managing SLAs, SLOs and OLAs
  • Identifying risks and defining automated solutions
  • Resolution of incidents and problems within the team
  • Building and deploying automation around causation and correlation of events
  • Reviewing proposed solutions as production gatekeeper
  • Maintaining end-to-end application and infrastructure landscape view
  • Updating Runbooks and Known Error DataBase
  • Participating in Business Continuity Planning tests

Requirements For Tandem Production Support Engineer - Assistant Vice President

  • 8+ years experience in IT in large corporate environments
  • Knowledge of HP Nonstop (Tandem) systems
  • Experience with Reflex, Multibatch, Netbatch
  • Knowledge of spoolers, TMF, FUP, SQL, MQ, PATHWAY
  • ITIL / best practice service experience
  • Excellent analytical and problem-solving skills
  • Experience in supporting complex application and infrastructure domains
  • Working knowledge of incident tracking tools (ServiceNow)
  • Strong communication and interpersonal skills

Benefits For Tandem Production Support Engineer - Assistant Vice President

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Health and wellness benefits
  • Retirement savings plans
  • Parental leave
  • Family building benefits
  • Hybrid work model
  • Generous vacation
  • Personal and volunteer days
  • Educational resources
  • Matching gift program

Interested in this job?