Lead Software Engineer, Insights Reporting & AI

We are seeking an experienced Lead Software Engineer who is passionate about leveraging product insights to uncover trends through innovative analysis, advanced machine learning, artificial intelligence models, and optimized engineering processes. In this role you will lead a team who partners across the business to empower partner teams with insights into the performance and behavior of their services, applications, and products to ultimately enhance customer experience.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology's worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Responsibilities:

• Lead a team of engineers responsible for performing analysis and building applications ensuring a successful consumer experience via production engineering processes to inform end user customer experience and intelligence on the health of our applications, clients, products and offerings.
• Own and contribute to engineering solutioning of complex model scoring, quality scoring and model deployment, including road mapping with an emphasis on ensuring high quality engineering processes, sufficient business impact and scalability across all practices.
• Design and build robust software applications, utilizing software engineering and machine learning expertise to deliver high performance solutions.
• Collaborate with cross-functional teams, including product and engineering, to identify opportunities, business impact and technical requirements.
• Act in people supervisory capacity and serve as a technical leader, setting best practices and leading architectural discussions within the team.
• Mentor, empower, and provide career growth opportunities for team members.
• Prioritize tasks within a project to deliver high value initiatives, while anticipating and mitigating potential risk wherever possible.
• Create and manage key engineering health KPIs through regular monitoring in a scalable way as systems and products expand.

This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.