Product Solutions Manager

We are seeking a highly skilled and motivated individual to join our team as a Jira Administrator with Product Management Skills within DE&E Technology. In this role, you will be responsible for maintaining, configuring, and optimizing a shared Jira instance to support our Product Development Engineering, and Program Management processes. Additionally, you will leverage your product management expertise to collaborate with cross-functional teams and drive the strategic alignment of Jira standards to drive efficiency with our product roadmap and business objectives.

Responsibilities and Duties of the Role:

• Implement JIRA reporting, dashboards, workflows, fields, and perform general JIRA administration.
• Configure, customize and administer Jira projects, workflows, fields, and permissions.
• Integrate Jira with other tools and platforms used across the organization.
• Evaluate and implement third-party plugins and extensions.
• Provide training and support to users on Jira usage, best practices, and advanced features.
• Serve as the primary point of contact for Jira-related inquiries and issues.
• Collaborate with stakeholders to analyze existing processes and identify opportunities for improvements within Jira.
• Implement defined best practices and standards for Jira usage across teams.
• Work closely with Jira users to understand product requirements, priorities, and roadmap initiatives.
• Translate product requirements into Jira epics, user stories, and tasks.
• Leverage Jira's reporting and analytics capabilities to provide insights into project progress, resource allocation, and product performance.

Basic Qualifications:

• 5+ years of relevant experience
• Bachelor's degree in Computer Science, Engineering, Business Administration, related field or equivalent work experience
• Knowledge of the software development life cycle (SDLC)
• Experience working in an agile environment
• Ability to develop and analyze product metrics
• Ability to work cross-functionally with multiple teams
• Analytical and problem-solving mindset
• Proficiency in JQL (Jira Query Language) and the ability to write complex custom JQL
• Ability to construct custom dashboards, structure boards, and using various filter types in JIRA
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
• Experience in performing Atlassian installations, migrations, and plugin installation
• Develop and maintain complex workflows for different issue types
• Developing JIRA Templates and complex workflows including screen schemes, permission schemes, and notification schemes
• Install and configure plugins

Preferred Qualifications:

• Experience in streaming media or media-oriented organizations
• Proven experience as a Jira Administrator
• Jira Administrator or Product Management certification(s) preferred
• Strong understanding of Agile and Scrum methodologies
• Familiarity with product management principles and practices
• Excellent communication and collaboration skills
• Experience with scripting languages (e.g., Groovy, Python) and REST APIs for Jira automation and integration is a plus
• Experience with Data Reporting tools (e.g. Tableau, Looker) for additional reporting is a plus

The hiring range for this position in Santa Monica, California is $112,600 - $151,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.