Cloud Operations & Support Engineer - SRE

Docebo, a rapidly expanding SaaS company, is seeking a Cloud Operations & Support Engineer to join their innovative team. As a key member of the globally deployed CO&S team, you'll be responsible for managing the operational health of the Docebo learning platform, which serves major clients like AWS, Netflix, and L'Oreal.

The role combines technical expertise with customer-facing problem-solving, requiring in-depth knowledge of the Docebo platform's architecture and code. You'll work in a hybrid environment, collaborating with multiple teams including Support and Product organizations to ensure platform reliability and performance.

Key responsibilities include incident management, infrastructure maintenance, and on-call duties. The ideal candidate should have strong experience with cloud services, particularly AWS, and be proficient in various technologies including Linux, Docker, and modern monitoring tools.

Docebo offers an inclusive culture centered around their core values and what they call the "Docebo Heart." With over 900 global employees and successful IPOs on both TSX and NASDAQ, they're committed to innovation in the e-learning space. The company provides competitive benefits, including equity participation through their Employee Share Purchase Plan, and embraces a hybrid work model that balances in-person collaboration with flexible work arrangements.

This is an excellent opportunity for a technically skilled professional who wants to impact how people learn while working with cutting-edge technology in a rapidly growing, global company. The role offers significant growth potential and the chance to work with a diverse, values-driven team.