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Application Support Engineer

IT consulting and staffing company providing technology solutions and recruitment services
Backend
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS

Description For Application Support Engineer

EPS Consultants is seeking an experienced Application Support Engineer for a hybrid role in Singapore. This position requires a technical professional with 3 years of experience in IT application systems and operation support. The role involves maintaining and supporting critical application systems, troubleshooting issues, and working with various stakeholders including helpdesk agents, end-users, and vendors.

The ideal candidate will have strong expertise in multiple programming languages including ASP.NET, C#, Python, Java, and JavaScript, as well as experience with REST-based web services and modern frameworks. They should be comfortable writing SQL queries for high-volume transactions and have knowledge of cloud platforms like AWS and Azure.

This role offers an opportunity to work with enterprise-level applications and be involved in the entire software development lifecycle. The position requires both technical expertise and strong communication skills, as you'll be interfacing with various teams and stakeholders. You'll be responsible for ensuring system stability, performing routine checks, and managing configuration across the application landscape.

The role combines hands-on technical work with strategic system maintenance and support, making it ideal for someone who enjoys both coding and system administration. You'll be part of a team that ensures critical business applications remain operational and efficient, while also contributing to new system implementations and improvements.

Working in a hybrid environment, you'll have the flexibility of both office and remote work while collaborating with a diverse team of technical professionals. This position offers the chance to work with modern technologies while building expertise in enterprise application support and maintenance.

Last updated a day ago

Responsibilities For Application Support Engineer

  • Ensure all applications systems remain in good working order
  • Support new application systems when they become operational
  • Perform routine checks and escalate issues to Project Manager
  • Troubleshoot with system engineers, database administrator and outsourced vendors
  • Follow through issues to closure and complete documentation
  • Interface with helpdesk agents, end-users, integrated applications support teams and external vendors

Requirements For Application Support Engineer

Java
JavaScript
Python
Node.js
  • 3 years of work experience in IT application systems including operation support
  • Experience with end-to-end software development lifecycle (SDLC)
  • 3 years of experience in file interfaces and batch jobs
  • Hands-on experience in writing SQL queries for large volumes of transactions
  • Experience in configuration management tools
  • Experience with ASP.NET, C#, Python, Java, JavaScript, BOOTSTRAP, HTML 5, CSS, JQuery, XML
  • Experience with REST based web services integration
  • Knowledge of .Net Framework, Entity Framework and MVC
  • Experience with batch scripting (.bat and .vbs)
  • Conceptual knowledge of cloud hosting and proficiency with AWS, Microsoft Azure

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