Senior Technical Support Engineer

Fiserv, a global fintech leader, is seeking a Senior Technical Support Engineer to join their Core Acquiring Front End engineering group. This role is crucial in maintaining and optimizing their high-volume payment processing system that handles over 350 million transactions daily with 8,000 transactions per second peak throughput. The position involves complex troubleshooting, system optimization, and ensuring platform stability for major U.S. merchants.

As a Senior Technical Support Engineer, you'll be at the forefront of maintaining mission-critical payment processing infrastructure. You'll work with cutting-edge technology in a fast-paced online transaction processing environment, balancing platform stability with modern engineering practices. The role combines technical support with development work, requiring expertise in .NET, database administration, and system optimization.

The position offers competitive compensation ranging from $108,900 to $186,800, reflecting the technical depth and responsibility of the role. You'll be working from either Berkeley Heights, NJ or Alpharetta, GA, in a fully on-site capacity. This is an excellent opportunity for experienced engineers who want to make an impact in the financial technology sector while working with high-scale, mission-critical systems.

The ideal candidate will bring strong technical skills in C#/.NET or Java, database administration, and API integration, combined with problem-solving abilities and a passion for maintaining high-performance systems. You'll be part of a team that ensures the reliability and efficiency of payment processing systems used by some of the largest merchants in the United States.