Solutions Engineer

Forethought, a pioneering Generative AI company founded in 2017 by alumni from Facebook, Dropbox, and LinkedIn, is revolutionizing customer service through AI-powered solutions. Having raised over $92M in VC funding and recognized as one of Forbes' Next Billion-Dollar Startups, we're tackling a $30B+ market opportunity.

As a Solutions Engineer, you'll be at the intersection of technology and client success, working with multiple teams to implement our AI Platform. This role combines technical expertise with client-facing responsibilities, requiring both strong technical knowledge and excellent communication skills. You'll lead technical discussions, scope client requirements, and deliver customized demonstrations while serving as a trusted advisor to customers.

The ideal candidate brings 3+ years of experience in technical client-facing roles, with knowledge of web technologies, APIs, and AI/ML concepts. You'll work in a fast-paced startup environment, managing multiple clients while collaborating with various internal teams. This position offers an opportunity to shape the future of customer experience through innovative AI solutions.

We offer competitive compensation ($110,000 - $160,000) and the chance to work with a world-class team of "Forethinkers" who are passionate about solving complex problems. Join us in our mission to make every interaction between humans and organizations more intelligent and efficient.