Senior Backend Engineer – AI Team

Front is revolutionizing customer service with its AI-powered platform, having raised $204M from prestigious investors including Sequoia Capital and Salesforce Ventures. As a Senior Backend Engineer on the AI Team, you'll be at the forefront of transforming customer support through AI and ML innovations. The role offers a unique opportunity to shape product direction in a rapidly growing company that serves over 9,000 innovative clients.

The position combines technical expertise with product development, requiring strong skills in TypeScript and Node.js. You'll be responsible for building and enhancing AI-powered features like AI Tagging and AI Answers, working in a collaborative environment with product managers and designers. The ideal candidate should have proven experience in building real-time web applications and understand architectural patterns for large-scale systems.

Front offers an attractive compensation package including equity, comprehensive health benefits, and flexible work arrangements. The company has received numerous workplace awards, including recognition from Fortune, Inc. Magazine, and Forbes. You'll be joining a team that values innovation, collaboration, and work-life balance, with perks like Focus Fridays and winter break.

This role is perfect for a senior engineer who is passionate about AI technology and wants to make a significant impact in the customer service industry. The hybrid work environment in Paris offers the perfect balance of collaboration and flexibility, while the company's strong backing and growth trajectory provide excellent opportunities for professional development.