Senior Full Stack Engineer - Telephony

Front, a leading AI-powered customer service platform, is seeking a Senior Full Stack Engineer to join their newly formed Telephony engineering team. This role is crucial in Front's evolution towards becoming an omnichannel solution for customer experience, with a focus on developing high-quality voice and SMS capabilities.

The position offers an exciting opportunity to work on launching and expanding Front's telephony features, serving their growing customer base of over 9,000 innovative companies. As a Senior Full Stack Engineer, you'll be at the forefront of developing solutions that enhance customer service delivery through modern, intuitive workspace technologies.

The ideal candidate should possess strong experience in building real-time web applications, with expertise in technologies like JavaScript, TypeScript, Node.js, and React. You'll need to demonstrate both technical excellence and business acumen, understanding how to leverage technology to achieve meaningful business outcomes. The role requires someone who can thrive in a fast-paced environment and work effectively with cross-functional teams.

Front offers an attractive compensation package, including a competitive base salary range of $168,800 – $197,400, plus equity in a well-funded company (post-series D, backed by Sequoia Capital and Salesforce Ventures). The company has received numerous workplace accolades, including recognition from Built In, Y Combinator, Fortune, Inc. Magazine, and Forbes, reflecting their strong company culture and growth potential.

The position is hybrid, requiring presence in the San Francisco office two days a week (Tuesdays and Thursdays), with the flexibility to work remotely the remaining three days. This balance offers the best of both worlds: in-person collaboration and remote work flexibility. Additional benefits include comprehensive health coverage, mental health support, family planning assistance, and various wellness perks, making this an excellent opportunity for someone looking to make a significant impact in a growing technology company.