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BMC Remedy/Helix Developer | Active Secret clearance

A global technology and professional services company delivering consulting, technology and mission services to US government agencies.
$124,950 - $169,050
Backend
Mid-Level Software Engineer
Remote
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For BMC Remedy/Helix Developer | Active Secret clearance

GDIT is seeking a BMC Remedy/Helix Developer for their Navy Enterprise Service Desk (NESD) program. This role combines software development with enterprise IT service management, requiring expertise in BMC Helix/Remedy platforms and ITIL methodologies. The position offers a competitive salary range of $124,950 - $169,050 and requires an active Secret clearance.

The role involves developing and maintaining service management solutions, working with RestAPI integrations, and managing customer onboarding projects. You'll be part of an Agile team, participating in sprint planning, daily scrums, and technical implementation reviews. The position requires strong technical skills in BMC Remedy/Helix, along with excellent communication abilities for customer interaction.

GDIT offers an attractive benefits package including a full-flex work week, comprehensive healthcare, 401(k) with company match, and professional development opportunities. The company, with over 30,000 employees worldwide, delivers technology and professional services to major US government agencies.

This remote position offers the opportunity to work on mission-critical systems while maintaining work-life balance. The ideal candidate will have 5+ years of relevant experience, knowledge of SAAS solutions, and strong technical capabilities in service management platforms. The role provides a chance to impact government operations while working with cutting-edge technology in a flexible, supportive environment.

Last updated a day ago

Responsibilities For BMC Remedy/Helix Developer | Active Secret clearance

  • Work on customer onboarding projects for NESD Helix environment
  • Provide technical guidance on application and integration capability
  • Gather requirements and prepare documentation
  • Develop workflow and integrations using Developer Studio and Innovation Studio
  • Develop RestAPI integrations between Helix and external systems
  • Develop Digital Workplace Service Offerings
  • Handle incident assignments and change requests
  • Maintain system integrity and configuration control
  • Participate in Agile ceremonies and on-call rotation
  • Work in a remote team environment

Requirements For BMC Remedy/Helix Developer | Active Secret clearance

  • Active Secret clearance required
  • 5+ years of BMC Accredited Administrator or Remedy/Helix Developer Studio experience
  • Experience with SAAS solutions or AWS Cloud environments
  • Experience with BMC Remedy version 20.x or higher
  • Experience with ITIL methodologies
  • Expert familiarity in Helix applications
  • Experience with Pentaho Spoon, BMC HDM, RestAPI or Webservices
  • CompTIA Security+ CE certification (can be obtained within 3 months)
  • BS Degree or equivalent experience
  • US Citizenship Required

Benefits For BMC Remedy/Helix Developer | Active Secret clearance

401k
Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Full-flex work week
  • 401K with company match
  • Comprehensive health and wellness packages
  • Professional growth opportunities including paid education and certifications
  • Paid vacation and holidays
  • Paid parental leave
  • Short and long-term disability benefits
  • Life insurance
  • Critical illness insurance

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