Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to support customers transitioning to Google Cloud. This role involves troubleshooting technical issues, advocating for customer needs, and ensuring swift problem resolution. The ideal candidate will have a strong background in data analytics, coding, and customer support.
As a Cloud Technical Solutions Engineer, you'll dive deep into Google Cloud's Data analytics products like BigQuery and Dataproc. You'll be responsible for diagnosing and resolving customer-reported issues, building tools for faster diagnosis, and improving documentation. Your role will be crucial in bridging the gap between customers and internal teams, including product and engineering.
This position requires a Bachelor's degree in a STEM field or equivalent experience, along with 2 years of coding and troubleshooting experience. You'll work in a dynamic, globally distributed team, which means adaptability to non-standard work hours and weekend shifts is essential.
Key responsibilities include developing expertise in Google Cloud's data analytics products, acting as a subject matter expert for internal stakeholders, and advocating for customer needs. You'll play a vital role in improving Google Cloud services and ensuring customer satisfaction.
If you're passionate about data analytics, cloud technologies, and customer support, this role offers an exciting opportunity to work with cutting-edge technology and make a significant impact in the cloud computing industry. Join Google Cloud and be part of a team that's transforming how businesses leverage data and cloud solutions.