Cloud Technical Solutions Engineer, Infrastructure

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure team in Seoul, South Korea. This role sits at the intersection of technical problem-solving and customer success, requiring both strong engineering capabilities and excellent communication skills.

As a Cloud Technical Solutions Engineer, you'll be instrumental in helping customers successfully adopt and utilize Google Cloud Platform products. You'll need to combine technical expertise with customer advocacy, managing complex technical issues while ensuring customer satisfaction. The role requires deep technical knowledge spanning coding, system design, and cloud infrastructure.

The position offers unique opportunities to work with cutting-edge cloud technology while directly impacting customer success. You'll collaborate with cross-functional teams including engineering, sales, and product, giving you broad exposure to different aspects of Google Cloud's operations. The role requires both English and Korean language fluency, as you'll be interfacing with both local and international stakeholders.

Key responsibilities include technical problem diagnosis, tool development, consulting on technical deployments, and advocating for customer needs. You'll be part of a global team ensuring 24/7 customer support, requiring flexibility with work hours. This role is perfect for someone who combines strong technical skills with excellent communication abilities and enjoys solving complex problems while working directly with customers.

The ideal candidate will have experience with cloud solutions, distributed computing, and network infrastructure, along with a strong foundation in coding and system design. You'll be joining Google Cloud, a rapidly growing platform that serves customers in over 200 countries, making this an excellent opportunity for professional growth in cloud computing and technical customer success.