Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure Compute team in Warsaw. This role is part of a global 24x7 support team helping customers transition to Google Cloud Platform. The position combines technical troubleshooting, customer support, and engineering to ensure successful cloud adoption.
As a Cloud Technical Solutions Engineer, you'll diagnose and resolve technical issues, improve tools and processes, and act as a bridge between customers and product teams. You'll need strong debugging skills across various programming languages and deep knowledge of cloud infrastructure, particularly in areas like Kubernetes, virtualization, and cloud security.
The role requires a bachelor's degree in a technical field and at least 2 years of relevant experience. You'll work with cutting-edge cloud technologies while helping shape Google Cloud's future through direct customer feedback and product improvements. This is an excellent opportunity for someone passionate about cloud technology who enjoys both technical problem-solving and customer interaction.
Key responsibilities include managing customer issues, developing deep product knowledge, consulting with internal teams, and contributing to product improvements. The position may require non-standard work hours to support global customers. You'll be part of Google Cloud's mission to accelerate digital transformation across industries while working with enterprise-grade solutions and cutting-edge technology.
This role offers the chance to work with diverse technical challenges, collaborate with various engineering teams, and directly impact Google Cloud's success. You'll need excellent communication skills as you'll interact with both technical and business stakeholders. The position combines technical depth with customer focus, making it ideal for engineers who want to work at the intersection of cloud technology and customer success.